Frequently Asked Questions

  • We’re here to capture the candid chaos, happy tears, and dance-floor legends all on an iPhone. Think of us as your behind-the-scenes squad, capturing the energy of the day for Instagram, TikTok, and everything in between. You’ll receive the majority of your content on the same day (depending on the package you have selected) ready to share, relive and celebrate again.

  • Do you replace a photographer?
    No. Your photographer captures the timeless, editorial moments, the ones you’ll hang on your wall. We work alongside them to capture the real-time fun, unfiltered joy, and those little moments no one else sees.

    Need a photographer? We work with some of the best experts in Queenstown.

  • No. Your videographer creates a cinematic storytelling experience of your special day. We offer videography too, but our focus is on delivering content ready to share instantly, short, lively snippets that capture the energy and emotion of your day. We complement your videographer, not replace them.

  • Depending on your package, you’ll receive a curated mix of raw footage and/or short-form vertical videos, perfect for reels, TikToks, and Instagram stories. Expect behind-the-scenes magic, emotional moments, candid guest reactions, fun transitions, and those little pockets of joy that make your day yours.

  • You’ll receive the majority of the content on same day, either via AirDrop (iPhone only) or via OneDrive the following day. Curated reels and footage will be delivered within 48 hours.

  • Queenstown weather has a mind of its own, but we’re flexible. If we need to shift the date due to extreme weather, we can reschedule (subject to availability) at no extra charge. We’ll always do what we can to make sure you still get the magic

  • Yes! We travel anywhere in New Zealand and Australia for weddings, elopements, and events no matter how small or large. Travel surcharge may apply depending on the location.

  • Yes, select content may be used on qt captures’ website, Instagram, TikTok, or other promotional channels. If you prefer certain moments to remain private, just let us know and we’ll respect that completely.